Terms & Conditions

Deposit

All confirmed bookings are subject to a deposit of 50% of the total amount due.

Cancellation

In the event of guests having to cancel their booking we will make every effort to fill the vacancy. If we are successful the deposit will be refunded less 10% administrative costs but will be non-refundable if we are unable to re-let. Guests are advised to ensure that they have adequate insurance to cover any losses incurred.

Final Balance

The final balance is due on the morning of departure by cash payment. We regret that we are unable to accept credit/debit cards.

Arrival and Departure

Normal check in time is 4-6 pm on the day of arrival but we are happy to be flexible to meet your needs where possible. A £10 supplement may be applied.

Your room will need to be vacated by 10am on the day of departure.

Smoking

Hollingham House is a non-smoking establishment and guests are asked not to smoke insisde any of the buildings.

Parking

There is ample private and gated parking but vehicle safety and security is the responsibility of our guests.

Dogs

In the interests of all our guests we are unable to provide accommodation for dogs.

Safety

Guests are asked to read the information folder in their room that contains instructions in case of Fire, Accident or Illness, as soon as is practicable after their arrival. This is for guests’ own safety and convenience.

Valuables

There is a safe available in the main house but guests are responsible for their own valuables.

PAYMENT OF THE DEPOSIT INDICATES ACCEPTANCE OF THESE TERMS AND CONDITIONS